🍃 Collections & Delivery
At Shriji Agro Private Limited, we understand that every cup of tea begins with a promise of freshness. Our collection and delivery system is designed to ensure that your tea arrives aromatic, flavorful, and exactly how nature intended.
🌿 Tea Collection
Direct from Gardens: Our premium teas are handpicked directly from our own plantations and partner estates known for their sustainable and ethical practices.
Fresh Batch Processing: Teas are processed in small batches to maintain optimal flavor, aroma, and health benefits.
Quality Assurance: Each lot is tested for quality, purity, and moisture control before it’s packed.
📦 Packaging
Vacuum-Sealed & Resealable Packs: We use moisture-proof, aroma-lock packaging to ensure the tea stays fresh from our factory to your cup.
Eco-Friendly Options: Sustainable packaging available for select products to reduce environmental impact.
🚚 Delivery Information
Processing Time: Orders are processed within 24–48 hours of confirmation (excluding Sundays and holidays).
Shipping Timeline:
Standard Delivery: 3–6 business days
Express Delivery: 1–2 business days (available in metro cities)
Shipping Partners: We ship via trusted national and international courier services with tracking support.
🌍 Service Areas
Domestic Shipping: Available across all major Indian cities and towns.
International Shipping: We deliver globally. Customs and duties (if applicable) are the responsibility of the buyer.
🔍 Order Tracking
After dispatch, a tracking ID will be sent to your email/SMS. You can monitor your shipment live via our courier partner’s tracking page or through your account on our website.
💬 Customer Support
Have questions about your order? Reach us at support@shrijitea.com or call [Customer Helpline Number] from 10 AM to 6 PM (Mon–Sat).
⚠️ Important Notes:
Shipping Charges: Displayed at checkout and may vary based on location and weight.
Returns & Replacements: We only accept returns for damaged or incorrect orders. Please notify us within 24 hours of delivery with photo evidence.
Delivery Delays: While we strive to be punctual, occasional delays may occur due to weather, holidays, or courier constraints.
